BYUH: Print Services: Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

Is Print Services only for BYU-Hawaii departments?

Print Services is a full-service print shop which exists to serve the University Ohana, with its doors open to community businesses and personal jobs.

How long will my job take?

A more practical approach to deadline requirements is to inform us of the date and time a job is needed.

We can usually meet each customer's deadline, providing staff and equipment are available.

If time is too short to complete the job as requested, we can usually suggest alternative production methods that will cut time, without jeopardizing the job quality.

How much will it cost?

Standard pricing is available for some jobs, including photocopying, color printing, announcements and business cards.

Custom job pricing is dependent on various factors, including any pre-press work, quantity, size, number of sides, color, paper, bindery, etc.

Estimates and consultations are available to help reduce costs and fit budget needs.

Print jobs that are not from a BYU Hawaii or PCC department require a 50% deposit.

Can you print out from my disk?

Generally we can print from electronic files received by e-mail or on disks if we have the necessary software and fonts.

For color prints, files need to be in .pdf format, or in a program we can easily convert to .pdf. (We must have the same software on our computer.)

What kind of paper do you have?

We stock 8.5x11 white and color paper in text (regular) and cover (card stock) weight.

We can order paper we do not stock from our paper vendor. Deliveries every Wednesday.

Do you do business cards?

Non-BYUH business cards with text only are available in black or color. Additional work done will require payment of a fee to cover design and layout.

Do you have student/faculty/missionary/etc. discounts?

All our pricing is based on the lowest rate possible; therefore, everyone receives the same lowest rates we can offer.

What is a rush fee?

A rush fee is assessed 1) if we must put aside one or more jobs already in process in order to meet your deadline.

If one or more staff members must work overtime to complete your job.

Typically, a 40% rush fee is added to the total cost of the job.

Can you print posters?

Currently we can print on paper only. Size: 11x17 or 24" wide by any length.

We can also laminate and/or mount the posters on foam core.

Do you print tickets?

We do not have the machinery required to print ticket rolls, but we can print tickets on sheets of heavyweight paper, and cut/perforate the tickets for separation.

Do you accept credit cards?

Payment by credit card can be made at the Cashier's counter in the Administration Bldg. Just bring the receipt to us.